Public transport is a sector highly affected by the pandemic. In our previous study Beyond the immediate crisis:The SARS-CoV-2 pandemic and public transport strategy we identified integration of multimodal transport services as an important element of the strategy to cope with corona.
In this paper, we partnered with Jelbi to dive into the data to explore this hypothesis. We analyze the booking behavior in the multimodal Jelbi app and compare it to booking behavior in the purely PT apps of the Berliner Verkehrsbetriebe (BVG) (FahrInfo and Ticket app).
Our key findings are:
Read the full paper here